Grand River Soccer Club Refund Policy
This policy applies to fees paid directly to Grand River Soccer Club (GRSC).
GENERAL POLICY:
All refund requests must be made in writing to the GRSC office by the individual who paid the fee(s) by emailing office@grandriversoccer.com. Please allow 21 days for refunds to be processed. All Individual Registration Refunds are subject to a $40.00 Administration Fee and Board Approval in accordance with the prescribed Refund Rate.
All Team Registration Refunds are subject to a $100.00 Administration Fee and Board Approval in accordance with the prescribed refund rate.
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Spring/Summer Refund Rate 100% – Before April 1 75% – April 2 to April 15 50% – April 16 to April 30 25% – May 1 to May 15 0% – No Refund After May 15 |
Fall/Winter Refund Rate 100% – Before September 1 75% – September 2 to September 15 50% – September 16 to September 30 25% – October 1 to October 15 0% – No Refund After October 15 |
Individual Registrations and Team Registrations accepted after the program start date are subject to the appropriate Administration Fee and Board Approval. They will be partially refunded (pro-rated) based on program participation. No refunds will be approved past 14 days from the program start date or the registration date, whichever is later.
GRSC commits to program expenditures including, but not limited to Ontario Soccer Player Registration Fees, once registrations are received. These expenses are not recoverable to the Club if/when a member withdraws. Any fees paid to a third party on behalf of the registrant will be deducted from any refund issued by the Club.
Fees Paid To An Approved Club Team:
No refunds will be granted by the Club for any fees paid directly to an approved Club Team. Please contact the respective team manager/captain directly. This includes any monies paid to a team, team coach or team official; as well as, any monies raised and collected by teams through sponsorship or fundraising efforts.
All Tournaments, Camps, and Special Events are subject to a 25% Administration Fee and Board Approval. There will be no refund of fees less then 14 days prior to the start of the program date. There will be no refund for a registration fee if a member is suspended or expelled from Ontario Soccer activities under the respective discipline policies or code of conduct.
The full registration fee will be refunded within 21 days should an application for membership be declined. No administrative fee shall be withheld in this case. There will be no refund for a registration fee if a member has their membership revoked for any reason.
If Grand River Soccer Club is unable to provide a program, the full registration fee will be refunded within 21 days of the Program Cancellation Notice. No administrative fee shall be withheld in this case.
In cases where the Club Refund Policy does not address a specific situation the final amount of any refund will be at the Club’s discretion.
To request a refund, please contact: office@grandriversoccer.com
